Privacy Policy
PRIVACY POLICY AND TERMS OF USE
Last Updated: March 12, 2026
Introduction
This website (the "Site") offers information, products, and services related to real estate (the "Services") that Guide Real Estate CA provides. We operate this website and may use third-party contractors to support the delivery of the Services and the Site ("Service Providers").
If you are a visitor to this Site, this Privacy Policy and Terms of Use applies to you and describes the policies and practices regarding the collection, use, and disclosure of your personal information in connection with your use of the Site. We act as the controller of your personal data, and our Service Providers assist us in providing the Services solely in their capacities as service providers and data processors.
This Privacy Policy and Terms of Use does not apply to any websites, applications, or other online services that do not link to this Policy, including other services provided by us or by our Service Providers. If you have questions about our use of your personal information, please contact us using the information in Section 12 below.
2. Personal Information We Collect
We collect information from you in various ways when you access or use the Site or otherwise interact with the Services. This information may include:
Information You Provide to Us
Contact information that you provide, such as your first and last name, email address, home address, and phone number; feedback or correspondence, such as information you provide when you contact us with questions, feedback, or other correspondence; marketing information, such as your preferences and/or consents for receiving communications about our activities, events, and publications, and details about how you engage with such communications; and other information which you may provide voluntarily or that is necessary in connection with your interactions with us through the Site or Services.
Information We Obtain from Third Parties
Social media information: We may maintain pages on social media platforms, such as Facebook, LinkedIn, Instagram, and other third-party platforms. When you visit or interact with these pages, the platform providers' privacy policies will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy and Terms of Use.
Data enrichment sources: We may obtain additional information about you from third-party data providers, including property records and public records databases, demographic and behavioral data providers, social media profile information (where publicly available), and other commercially available data sources. This information helps us provide more relevant services and communications.
Other sources: We may obtain your personal information from other third parties, such as third-party analytics services, marketing partners, publicly-available sources, and data providers.
CRM and Communication Data
If you communicate with us via email, text message, or other electronic means, or if we use customer relationship management ("CRM") tools to manage our interactions with you, we may collect and process: email message content, headers, metadata, and attachments; text message content and metadata; communication timestamps, read receipts, and delivery status; contact information and communication history; and notes and records relating to our interactions with you.
Our CRM services may synchronize with email accounts to facilitate communication management. When email synchronization is enabled, information from emails exchanged with you may be processed and stored, including email content, sender and recipient information, timestamps, and attachments. This data is used to provide better service, maintain accurate records, and facilitate follow-up communications.
Automatic Data Collection
We and our Service Providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as: device data (including your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, device type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state, or geographic area); and online activity data (such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them).
We use the following tools for automatic data collection: cookies (text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser); local storage technologies (like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data); and web beacons (also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked).
2. How We (and Our Service Providers) May Use Your Personal Information
We may use your personal information for the following purposes:
To provide and operate our Services and our Site: We use your information to provide, operate, and improve our Services and Site; communicate with you about our Services and business including by sending announcements, updates, security alerts, and support and administrative messages; and provide support and respond to requests, questions, and feedback.
To manage our relationship with you: We use CRM tools and services to maintain records of our communications, track your preferences and interests, and provide personalized service. This may include analyzing your interactions with us to better understand your needs and preferences.
To send you follow-up communications: If you have opted into receiving follow-up communications, we (or our Service Providers) may from time to time send you follow-up communications as permitted by law, including through phone, email, and SMS text messages, some of which may use artificial or prerecorded voices. You may opt out of receiving such communications as set forth in Section 6 below.
To send you marketing and promotional communications: If you have opted in to receive marketing and promotional communications, we (or our Service Providers) may from time-to-time send you direct marketing communications as permitted by law, including through phone, email, and SMS text messages, some of which may use artificial or prerecorded voices. Other than as set forth in Section 4 below, your information will not be shared with third parties for marketing or promotional purposes. You may opt out of receiving such communications as set forth in Section 6 below.
To comply with law: As we or our Service Providers believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety: To protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims); enforce the terms and conditions that govern our Services; and protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
To create anonymous data: We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services, conduct research, and promote our business.
3. Use of Artificial Intelligence
We use artificial intelligence ("AI") and machine learning technologies to provide and improve our Services. This section describes how AI is used in connection with the Site and Services.
AI-Generated Content
We may use AI technologies to generate, assist with, or enhance content displayed on the Site or provided through our Services, including: property descriptions and listing information; blog posts, articles, and other written content; social media posts and marketing materials; email communications and newsletters; and advertising copy and promotional content.
AI-generated content is created using large language models and other machine learning systems. While we review AI-generated content for accuracy and appropriateness, such content may contain errors, omissions, or inaccuracies. You should not rely solely on AI-generated content for important decisions, including real estate transactions, without independent verification.
AI-Assisted Communications
We may use AI to assist with communications, including: drafting and suggesting responses to inquiries; analyzing communication patterns to improve service; providing automated responses to common questions; and prioritizing and categorizing incoming communications.
When AI assists with communications, a human may review and approve messages before they are sent, though some automated responses may be sent without individual human review.
AI-Based Analysis and Recommendations
We may use AI to analyze data and provide recommendations, including: identifying potential opportunities based on your stated preferences and behavior; suggesting properties that may match your criteria; analyzing market trends and conditions; and optimizing the timing and content of communications.
These AI-based analyses and recommendations are provided for informational purposes and should not be considered professional advice. Important decisions should be made in consultation with qualified professionals.
Your Rights Regarding AI
You have the right to: request information about whether AI was used to generate specific content; request human review of significant decisions that were made with AI assistance; opt out of certain AI-powered features where technically feasible; and provide feedback on AI-generated content or recommendations.
To exercise these rights or ask questions about our use of AI, please contact us using the information in Section 12 below.
4. How We Share Your Personal Information
We do not "sell" any personal information (as defined under applicable laws), but we may share your personal information as described below and as described elsewhere in this Privacy Policy and Terms of Use. We may share your personal information with:
Internal Team, Partners, and Affiliates: Our employees and contractors, partners, and affiliates: Including to facilitate your interactions with us.
Our Service Providers: Companies and individuals that provide services on our behalf or to help us provide the Services, the Site, or our business (such as hosting, information technology, CRM services, email delivery, AI and machine learning services, and website analytics services).
Professional advisors: We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us or our Service Providers.
For compliance, fraud prevention, and safety: We or our Service Providers may share your personal information for the compliance, fraud prevention, and safety purposes described above.
Business transfers: We (or our Service Providers) may sell, transfer, or otherwise share some or all of our (or our Service Providers') business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy and Terms of Use.
Other than as set forth herein, data will not be shared with third parties for marketing or promotional purposes. We will never disclose any personal information such as phone numbers and SMS consent with any third parties for marketing purposes.
5. Advertising and Tracking Technologies
We may use advertising and tracking technologies to deliver relevant advertising and measure the effectiveness of our marketing efforts.
Third-Party Advertising Platforms
We may share certain information with third-party advertising platforms, including Meta (Facebook/Instagram), Google, and other advertising networks, to: deliver targeted advertisements to you based on your interests and interactions with our Site; measure the effectiveness of our advertising campaigns; create audiences of similar users for advertising purposes ("lookalike audiences"); and track conversions and attribute advertising performance.
When you interact with our Site, third-party advertising platforms may collect information through cookies, pixels, and similar technologies. This information may include your device identifiers, browsing behavior, and interactions with our advertisements.
Tracking Pixels and Conversion Events
We use tracking pixels (also known as web beacons or clear GIFs) on our Site to: track when you view or interact with our content; measure the effectiveness of our email campaigns; attribute conversions to specific advertising campaigns; and analyze user behavior on our Site.
These tracking technologies may transmit information to third-party platforms, including information about the pages you visit, actions you take on our Site, and information about your device.
Interest-Based Advertising
We participate in interest-based advertising, which means that you may see our advertisements on third-party websites and platforms based on your browsing behavior and inferred interests. Third-party advertising platforms use cookies and similar technologies to collect information about your online activities across different websites and services to provide you with more relevant advertisements.
6. Privacy Choices and Opt-Outs
You have the following choices regarding our collection and use of your personal information:
Online Tracking Opt-Out
There are a number of ways to opt out of having your online activity and device data collected through our Services: blocking cookies in your browser (most browsers let you remove or reject cookies, including cookies used for interest-based advertising; to do this, follow the instructions in your browser settings; for more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org); blocking advertising ID use in your mobile settings (your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes); and using privacy plug-ins or browsers (you can block our Services from setting cookies used for third-party analytics or interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery, or uBlock Origin).
Platform Opt-Outs
The following advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising: Google (https://adssettings.google.com/), Facebook (http://www.facebook.com/about/ads), and Twitter (https://twitter.com/settings/account/personalization).
Advertising Industry Opt-Out Tools
You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies: Digital Advertising Alliance (http://optout.aboutads.info/) and Network Advertising Initiative (http://optout.networkadvertising.org/).
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
SMS Communications Opt-Out
To opt out of receiving SMS communications, reply STOP to any SMS communication sent to you.
Email Communications Opt-Out
You may unsubscribe from email updates sent by us at any time by following the unsubscribe link in the email.
Privacy Rights
You have the right to submit requests about your personal information, depending on your location and the nature of your interactions with the Site and our Services. These rights may include: information about how we have collected and used your personal information (we have made this information available to you without having to request it by including it in this Privacy Policy and Terms of Use); access to a copy of the personal information that we have collected about you (where applicable, we will provide the information in a portable, machine-readable, readily usable format); correction of personal information that is inaccurate or out of date; deletion of personal information that we no longer need to provide our services or for other lawful purposes; and additional rights, such as to object to and request that we restrict our use of your personal information, and where applicable, you may withdraw your consent.
If you wish to exercise your rights, please contact us using the information in Section 12 below.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, and to provide you with the Services.
The retention period for personal information depends on the context and our relationship with you: contact information and communication records are generally retained for the duration of our relationship with you and for a reasonable period thereafter to allow for follow-up communications and to comply with legal requirements; CRM data, including email synchronization data, is retained for as long as you maintain an active relationship with us, unless longer retention is required by law; transactional records may be retained to comply with legal and regulatory requirements; and marketing preferences are retained until you update them or opt out.
When personal information is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it. In some cases, we may retain certain information in anonymized or aggregated form for analytical purposes.
8. Third Party Services
The Site and Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
9. Security
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. We take appropriate technical and organizational measures that provide a level of security appropriate to the risk of processing your personal data. We follow generally accepted industry standards to protect the personal data and information submitted to us, both during transmission and in storage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal data, we cannot guarantee its absolute security.
10. Children
Our Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through the Services from a child under 18 without the consent of the child's parent or guardian as required by law, we will delete it.
11. SMS Text Messaging Terms of Use
(i) Use of SMS Text Messaging
We use SMS Text Messaging to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
(ii) Unsubscribing from SMS Text Messaging
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
(III) Assistance
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at
alex@guiderealestateca.com.
(IV) Carrier Liability
Carriers are not liable for delayed or undelivered messages.
(V) Frequency and Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
(VI) Other Privacy Questions
If you have any questions regarding privacy, please read this Privacy Policy and Terms of Use.
12. How to Contact Us
You can reach us by email at alex@guiderealestateca.com or at the following mailing address:
Guide Real Estate CA
1641 Laurel Street
San Carlos, CA 94070
13. Changes to this Privacy Policy and Terms of Use
We reserve the right to modify this Privacy Policy and Terms of Use at any time. If we make material changes to this Privacy Policy and Terms of Use, we will notify you by updating the date of this Privacy Policy and Terms of Use and posting it on this website.
14. Notice of Collection and Additional Rights for California Residents
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA") permits you to request information, no more than once per calendar year, regarding the disclosure of your Personal Data by us to third parties, including for the third parties' direct marketing purposes. Furthermore, California residents have the following rights with respect to Personal Data we may have collected about them:
Categories of Personal Information Collected
In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name, email address, phone number, and IP address); commercial information (such as property preferences and transaction history); internet or electronic network activity (such as browsing history and interactions with our Site); geolocation data (such as city and state derived from IP address); professional or employment-related information (if provided); inferences drawn from the above (such as preferences and characteristics); and sensitive personal information (only if voluntarily provided, such as account credentials).
(i) Requests to Know
You have the right to request that we disclose to you: the categories of Personal Data we have collected about you; the categories of Personal Data about you we have sold or disclosed for a business purpose; the categories of sources from which we have collected Personal Data about you; the business or commercial purposes for selling or collecting Personal Data about you; the categories of Personal Data sold or shared about you, as well as the categories of third parties to whom the Personal Data was sold, by category of Personal Data for each party to whom Personal Data was sold; the specific pieces of Personal Data collected; and how long your Personal Data is retained.
You may submit a request to know to the address or email address indicated in Section 12. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.
(ii) Requests to Delete or Correct
You have the right to request that we delete any Personal Data about you that we have collected, or correct Personal Data that we have about you that is inaccurate. Upon receiving a verified request to delete personal data, we will do so unless otherwise authorized by law.
(iii) Authorized Agents
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.
(iv) Methods for Submitting Consumer Requests and Our Response to Requests
You may submit a request to know and requests to delete Personal Data about you via email at
alex@guiderealestateca.com or at the mailing address provided in Section 12.
Upon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose. We will acknowledge the receipt of your request within ten (10) business days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 calendar days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
(v) The Right to Non-Discrimination
You have the right not to be discriminated against for the exercise of your California privacy rights described above.
(vi) Selling and Sharing of Personal Data
We may use your Personal Data for the purposes described in Section 2 of this Policy, and may share your Personal Data as further described in Section 4 of this Policy. California law places certain obligations on businesses that "sell" Personal Data to third parties or "share" Personal Data with third parties for "cross-context behavioral advertising" as those terms are defined under the CCPA.
We may "share" certain personal information (such as device identifiers and browsing activity) with advertising partners for cross-context behavioral advertising purposes as described in Section 5. You have the right to opt out of this sharing. To opt out, you may contact us using the information in Section 12.
We do not "sell" Personal Data as that term is defined under the CCPA.
(vii) Sensitive Personal Data
Some Personal Data may be considered sensitive personal information under certain privacy laws, including the CCPA. Sensitive personal information may include, for example, government-issued identification number, information relating to a person's race or ethnic origin, political opinions or religious beliefs, physical or mental health or condition, sexual orientation, or trade union membership. It may include information about an individual's criminal offenses or convictions, as well as any other information deemed sensitive under applicable data protection laws.
The CCPA provides consumers with the "right to limit" the use of their sensitive personal information to certain business purposes. We do not request sensitive personal information in connection with the use of the Site, except for account credentials which are used only to provide and secure your account.
(viii) How We Respond to Do Not Track Signals
We do not track Site users over time and across third party websites to provide targeted advertising. Accordingly, we do not currently respond or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Data about an individual consumer's online activities over time and across third-party websites or online services. However, we do honor Global Privacy Control (GPC) signals as valid opt-out requests under the CCPA.
Where do I begin to express how thankful I am for the team at Guide Real Estate. Alex, Drew, Denise, Katie and Eric were ALL great to work with during the sale of our family home. After the loss of our Mother we knew it was time to sell the property that had been our family home for 78 years and we didn’t know where to begin or what to expect. After interviewing several realtors we met Alex and Drew. It was immediately a feeling of ‘this was meant to be’. We felt most comfortable with them and their knowledge and experience with a proven track record made us feel most comfortable. From start to finish they were there to help us navigate the process and literally took over when needed to handle everything. Every step of the way we were always kept advised of what was happening and what to expect. After the completion of some upgrades to the property the house was put on the market. Within days we had several offers, with two being above asking price. Alex helped us review and analyze which offer was best for us and the house was sold within a week of being on the market. The words thank you can’t cover our appreciation to the whole team at Guide for their help and efforts in selling our property. To say I recommend them is an understatement for sure. If you are considering buying or selling a property they are the team to trust.
S.R.
AJ and his team are absolutely incredible! We got the house on our very first offer - and thanks to AJ’s great relationship with the seller’s agent, he even saved us money in the process. From there, he introduced us to architects and contractors with being mindful of the cost. We ended up going with the architect he recommended, and the design turned out amazing! AJ was by our side the entire time during construction, jumping in to solve problems with his experience and network. We couldn’t have asked for a better partner - I highly recommend him to anyone!
buyer
I recently worked with Alex and Gabriella Lehr at Guide Real Estate to buy a house, and was blown away with their work ethic, attention to detail, data driven approach, and white glove service. Alex and Gabriella were great partners that expertly navigated us through a very difficult buying market. I 100% recommend them to anyone looking to buy or sell in the Bay Area!
buyer
The Lehr team with Guide Real Estate went way above all expectations. With the knowledge they brought to this sale, we were 50% over asking!.
I interviewed many different realtors, Alex And AJ
Had the right answers for everything and answered important questions I didn't think of asking. This is why we hired them.
Highly recommend
seller
The Lehr team was extraordinary! They provided an array of services far beyond anything I expected. Moving from our family home of 54 years into a condo half the size was a huge undertaking in downsizing. Without the Lehrs, I honestly don't know if we could have brought it off. They managed the process of moving items out over several months and got them sold, donated or recycled. They arranged the movers and were on site at our new home to help direct the moving-in process. They were supportive and efficient through every logistical and emotional challenge we faced. As for actually selling our house, their skills staging and marketing paid off. We had an offer within 24 hours of the first open house and they guided that offer through a quick and worry-free escrow.
The Lehrs also represented us as buyers. Again, the "beyond the call of duty" services were amazing. They managed several fix-up projects to help make our new home ready for move in, from installing light fixtures to mounting the TV to picking out the living room rug.
I cannot imagine that any company could compare in terms of attention to details, knowledge of the housing market, experience in negotiating, and personal kindness. Highly recommended!
buyer & seller
At the worst time of the year for house sales between Thanksgiving and January, the folks at Guide helped us sell our home and obtain the price we desired. Thanks to the Lehrs and their staff for enabling us to move quickly into the next chapter of our lives.
seller
There are few things in life that are too good to be true...that are actually true. Guide Real Estate is one of them.
If you're looking to buy or sell a home and want a team that genuinely knows their stuff, you must call Gabriella, Denise, and Alex. I rarely leave reviews—this being my third ever—but I felt compelled to share the outstanding experience we had. This team isn't just extremely knowledgeable; they treat you like family, maintaining openness and honesty throughout the entire process.
We not only found our dream home but were also greeted with a wonderful congratulations basket complete with champagne and a special gift from our inside joke.
Gabriella, Denise, and Alex truly go above and beyond. They even helped us find people to make repairs post purchase. They are not just fantastic real estate professionals but great humans as well. 10/10, could not recommend them more! I wouldn't even think of buying or selling without calling them.
Buyer
By the summer of 2024, I’ve worked with many realtors over the years however The Lehr Group of Guide Real Estate are by far the best I’ve ever worked with! I was under some time pressure, and they got my house ready, sold and closed, at a fair price, before I had to leave for Europe. What they excelled at were: marketing, knowing the local market and market trends, and fantastic customer service. Their customer service involved, among many things, scheduling inspection reports, minor repair & painting, finding a top-notch moving company experienced in moving valuable artwork, as well as a quality auto transporter for my EV auto. Thanks, Katie, for a great job of initiating and maintaining the schedule of activities. Alex Lehr, the seasoned leader of the group was extremely knowledgeable, actively involved, and a pleasure to work with. He has assembled an experienced professional team who are very personable, responsive, easy to work with and successful go-getters. I had significant and very positive interactions throughout the process with Mike Aranda, another experienced realtor on the team. I am certain that if you work with The Lehr Group on either the buy or sell side, that you will find that they listen, and will excel for you.
seller
Alex Lehr and his staff are my Dream Team! Selecting the right realtor was a daunting prospect but I trusted my nephew’s recommendation and called Alex. After our first meeting, I sensed he was the right fit for me. Since I live in SoCal, it was imperative to find a realtor I could trust in the Bay Area. I listened to Alex and went along with his vision, recommendations, strategy, and staging. All of those steps resulted in closing prices that far exceeded my expectations! Alex and his team sold two homes for me that were on the market for less than 7 days. One sold in the Spring and one sold in the Fall so Alex can get the job done anytime. Trust Alex and his Dream Team. They are the professionals who know exactly what they are doing!
seller
Aj Lehr has been incredibly helpful as I navigate the process of buying a home. He is extremely knowledgeable about the somewhat complicated residential real estate market and has provided me with valuable information and insights that have deepened my understanding of this unique world.
As always, he takes the time to thoroughly answer all of my questions, making me feel informed and confident, as I continue my search for a place that I can call home!
AJ is both a solutions and results driven professional. With all the hiccups and pitfalls one experiences while looking for a house, he will be totally up front with you and actually come up with practical no-nonsense solution related options for you to consider.
Many real estate agents I've dealt with in the past 40 years in 4 states (California, New York, Colorado & Florida) relative to purchasing and selling homes, were agents who did not seem committed to me throughout the entire process.
I like that AJ is also very Customer Service driven (with a capital "C" and a capital "S"). His unique approach differentiates him from most other real estate agents I've met, as he makes you feel as if he actually has a fiduciary responsibility to give you the right guidance and advice. It's clear that his objective is to ensure that you're both satisfied and HAPPY at the end of the day.
AJ's patience & expertise are truly appreciated and I highly recommend him to anyone interested in buying (and/or selling) their home.
buyer
I've been so impressed by Guide through every aspect of selling my mom's house. Being family owned and a close knit team really made a difference to me as a client. Their professionalism and attention was key to making this a smooth process. Thank you to Guide and the team!
seller
We had an amazing experience working with Alex and his team at Guide Real Estate. From the very beginning, they helped us through every step of the selling process, from strategic planning and staging to negotiating the best possible deal. Their expertise and attention to detail ensured that everything went smoothly, and we were thrilled to sell our home in eight days.
Beyond selling, Alex was a phenomenal advocate for us during the purchase of our new home. He went above and beyond to ensure the process was stress-free and in our best interest. His dedication, knowledge, and professionalism made all the difference, and we couldn’t be happier with the outcome.
If you’re looking for a real estate team that truly has your back, we highly recommend Guide Real Estate!
buyer and seller
Outstanding Experience – Highly Recommend!
